IT Support Packages

Proactive and Flexible IT Support

We monitor and keep your IT systems running smoothly so you can keep your business running

Your level of support could determine how consistent your IT systems will be for your business in future years.

Each package is different and distinguishing between them can often be a headache for those not sure on what they are looking for. To assist, we've put together a quick guide on what to consider when you're choosing your new support package.

Some benefits of an IT Support Package are:

Benefits of a Comms-Byte Support Package

All Plans Include:

  • Telephone & Remote Support M-F 9-5.30pm
  • Proactive Care (Monitoring & Patch Management)
  • Proactive Network Care (Router/Firewall/Switches)
  • Managed Business Anti-Virus
  • Advanced Malware Protection
  • Office 365 Remote & Telephone Support

Micro £120

  • 5 Computers
  • 1 Proactive On-site half day visit per annum
  • Annual Review Meetings

Growing Micro £295

  • 10 Computers
  • 2 Proactive On-site half day visits per annum
  • Semiannual Review Meetings
  • 1 Server Supported (Physical & Virtual)
  • On-Site Server Support

Small Business £650

  • 25 Computers
  • 4 Proactive On-site half day visits per annum
  • Quarterly Review Meetings
  • 3 Servers Supported (Physical & Virtual)
  • On-Site Server Support
  • Remote Support for 2 Directors' Home PCs

SME £1025

  • 50 Computers
  • 6 Proactive On-site half day visits per annum
  • Quarterly Review Meetings
  • 4 Servers Supported (Physical & Virtual)
  • On-Site Server Support
  • Remote Support for 2 Directors' Home PCs